I ensured that the file is fine by playing it on PC with mpv (great player!) and have had absolutely zero issues. I have the Plex Pass so hardware transcoding should work. It says on the activity feed that it's transcoding with HW (I believe that just means hardware accelerated encoding) and it just lags like crazy. It is horribly slow, and Plex crashes if I pause for more than a few seconds. Started watching another show which had ASS subtitles and the Plex player says it has to transcode because of the subtitles (PGS wasn't available from the content I downloaded). I was mostly using it to watch anime (I just get content from nyaa), got a Samsung T7 SSD to externally plug to the Shield. It's up to date and I have Plex & Plex Media Server configured.
Got a Shield TV Pro the other day, the most recent model.
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